Many people understand that year-round maintenance of their heating and air conditioning system is important. While some maintenance can be done by the homeowner, most of it needs a professional with the right tools and safety equipment for the job. Hiring the wrong company or technician can result in more problems and headaches than you need. So, how to choose the right HVAC professional? It can be a difficult decision when there are many companies listed in your area. Here are some strategies to help narrow down your choices.
1- Ask Someone You Trust
Start by asking someone you know and trust. Most of your friends and neighbors probably have a professional technician who services their HVAC system at least once a year. If they don’t have one they love, they probably have some they don’t, and that will help you steer clear of unprofessional companies.
Ask a few friends for names and numbers of the companies they use and start giving them a call. In the end, it only matters what you think. Follow your gut instinct. If they sound rude or unprofessional, cross them off the list and move to the next number.
2- Check Facebook or BBB
Facebook is a great place to see real reviews from real people. When you find a company in your area, don’t hesitate to look them up on Facebook to see what others are saying about their service. Facebook should also list the company’s phone number, website, and physical address.
The Better Business Bureau can also be a reliable source of information about companies and their practices. The BBB will show you the consumer ratings of the HVAC company you may be considering. The rating is based on complaints against the company, the overall satisfaction of their customers, and if the company has kept its licensing up-to-date.
3- Look for Warranties
Companies that offer warranties for their work are more likely to be more attentive and take the appropriate time and care for servicing, fixing, or installing parts on your HVAC system. It will give you some peace of mind knowing that you will not be stuck with a bill for something the technician damaged. When a company decides to offer warranties, this is a great incentive for them to hire only the best technicians they can find. Hiring a bad technician could cost more money than they are bringing in, and that’s something they want to avoid. Chances are if a company is offering warranties, they probably have some great technicians.
4- Go with a Licensed Technician
Not every state requires an HVAC technician to hold a license or certification, but it’s a good idea to go with a licensed technician anyway. This lets you know that the technician has HVAC training and is knowledgeable about what they are doing. They will also understand the safety regulations when dealing with chemicals and how to dispose of them in an appropriate manner after they complete their work.
These are just a few ways to ensure you hire the best HVAC technician for the job. Once you’ve found the right technician, save their number and information to call for all your repairs and servicing year-round. Working with the right HVAC professional is key to keeping your system running efficiently.
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